I understand that our schedules get a little crazy around Yellowstone, and that it's hard to keep track of the days, but because of a high amount of forgetfulness this season, I am now asking for a $20 deposit to hold your appointment. This amount will be fully refunded if you let me know at least a day in advance if you need to cancel or reschedule.  Thank you for your understanding. 

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

 

COVID 19 UPDATE: If you feel sick or feel any possible symptoms of COVID, cancel please! There will be no late notice charge. 

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged $20 for the missed appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!